How to enable/disable SSO for selected users
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02-16-2024 08:09 AM
Hello Community,
How can we Disable SSO or I mean Enable SSO only for few users.
We have Multi SSO enabled in our system and it is working fine.
But some of the users (stakeholders etc,) we need to use them bypass it . I know login.do/ sidedoor.do but it is not always possible to educate the business users in every moment.
If we disable the property the SSO switches off for everyone.
Any way to do for selected users how can we do it. Please help.
Thanks
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02-16-2024 08:15 AM
Hi @Nisha30
I think it is not possible as per below threads, but have look here
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0719767
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02-16-2024 10:32 AM
Hi Atul,
we are not using SP instead employee center.
Thanks
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02-16-2024 08:17 AM
Hi @Nisha30 ,
1. On sys_user table there is a field called 'SSO Source'.
2. Go to the sso configuration record and copy the sys_id of the record.
3. For limited users whome you want to provide sso access simple update the SSO Source field in their record as below example.
ex : sso:<sys_id>
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02-16-2024 10:33 AM
Did this help ?
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