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How to Enable Notification Bell Icon in SN portal

zee15
Tera Contributor

Hi,

We have a requirement to enable the notification bell icon in SN portal in our enterprise platform.

zee15_0-1785316786293.png

 

Currently, this functionality is available in my PDI, where the bell icon is visible in the ECS portal and working as expected. We would like to enable the same feature in our main instance.

Could anyone please help me understand the steps required to enable this functionality, or guide me to the relevant configuration/documentation? Any assistance or recommendations would be greatly appreciated.

Thank you in advance for your support.

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @zee15 

 

1. Refer:Portal notification configuration form 

TanushreeMaiti_0-1785319938116.png

 

Also check: How to Embed EC Pro Notification Bell into Global Header in ServiceNow? 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti