How to enable problem management dashboards

Brahmi Pandla
Tera Guru

Hi Everyone

Client wants to  below mention dashboards,

--->how  we will enable below dashboards?

----> Is below dashboards comes with problem module or is there any additional plug in need to activate?

---> if any plugin required for the dash boards please let me know

Problem Management dashboard
https://www.servicenow.com/docs/bundle/xanadu-it-service-management/page/use/dashboards/application-...

Problem Premium dashboard
https://www.servicenow.com/docs/bundle/xanadu-it-service-management/page/use/dashboards/application-...

Problem daily 7d - 28d dashboard
https://www.servicenow.com/docs/bundle/xanadu-it-service-management/page/use/dashboards/application-...

 

Thanks

Brahmam

3 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Brahmi Pandla 

 

All these dashboards are getting depurated:

 

 

Important:

Starting in the Xanadu release, the Problem daily 7d—28d dashboard is deprecated. Users can use the Problem dashboard to view and track open problems.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Hi @Brahmi Pandla ,

 

Please refer this document

Bhavya11_0-1736333144836.png

 

Thanks,

BK

 

View solution in original post

Hi @Brahmi Pandla 

 

I also provided the same details. Could you please accept my answer as well. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

13 REPLIES 13

Hello @Dr Atul G- LNG 

 

Thanks for response  what about other two dashboards

I can see problem Management dashboard under par_dashboard table

Could you please provide any document for deprecation Problem daily 7d—28d dashboard   

 

 

All of these are getting deprecated. If you open the link you shared, you'll see that highlighted in bold. So, don't spend time on this.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Hi @Brahmi Pandla ,

 

Please refer this document

Bhavya11_0-1736333144836.png

 

Thanks,

BK

 

Brahmi Pandla
Tera Guru

@Dr Atul G- LNG   and @Bhavya11 

 

Thank you so much

 

Thanks,

Brahmam.