How to enable problem management dashboards

[Brahmi Pandla]

Hi Everyone

Client wants to  below mention dashboards,

--->how  we will enable below dashboards?

----> Is below dashboards comes with problem module or is there any additional plug in need to activate?

---> if any plugin required for the dash boards please let me know

Problem Management dashboard
https://www.servicenow.com/docs/bundle/xanadu-it-service-management/page/use/dashboards/application-...

Problem Premium dashboard
https://www.servicenow.com/docs/bundle/xanadu-it-service-management/page/use/dashboards/application-...

Problem daily 7d - 28d dashboard
https://www.servicenow.com/docs/bundle/xanadu-it-service-management/page/use/dashboards/application-...

Thanks

Brahmam

[Dr Atul G- LNG · Accepted solution]

Hi @Brahmi Pandla 

All these dashboards are getting depurated:

Important:

Starting in the Xanadu release, the Problem daily 7d—28d dashboard is deprecated. Users can use the Problem dashboard to view and track open problems.

[Bhavya11 · Accepted solution]

Hi @Brahmi Pandla ,

Please refer this document

Thanks,

BK

[Bhavya11]

Hi @Brahmi Pandla ,

To get all above one you need to install the plugin Performance Analytics - Content Pack - Problem Management(com.snc.pa.problem).

Please check in your plugin list if no installed install it. then goto dashboard and search the dashboard 

If my response helped please mark it correct

Thanks,

BK

[Brahmi Pandla]

Hi Bhavya,

Thanks for response

Installed in Non prod instance  but i could not see the dashboards

[Bhavya11]

Hi @Brahmi Pandla ,

open plugin and goto the activation details then plugin files are you able to see 'Problem daily - 7d - 28d' or 'Problem Management' or  ' Problem Premium' in that lists?.

Thanks,

BK

[Brahmi Pandla]

Hi @Bhavya11 

I can see only Problem daily - 7d - 28d  and other two  i could not see