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How to enable problem management dashboards

Brahmi Pandla
Tera Guru

Hi Everyone

Client wants to  below mention dashboards,

--->how  we will enable below dashboards?

----> Is below dashboards comes with problem module or is there any additional plug in need to activate?

---> if any plugin required for the dash boards please let me know

Problem Management dashboard
https://www.servicenow.com/docs/bundle/xanadu-it-service-management/page/use/dashboards/application-...

Problem Premium dashboard
https://www.servicenow.com/docs/bundle/xanadu-it-service-management/page/use/dashboards/application-...

Problem daily 7d - 28d dashboard
https://www.servicenow.com/docs/bundle/xanadu-it-service-management/page/use/dashboards/application-...

 

Thanks

Brahmam

3 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Brahmi Pandla 

 

All these dashboards are getting depurated:

 

 

Important:

Starting in the Xanadu release, the Problem daily 7d—28d dashboard is deprecated. Users can use the Problem dashboard to view and track open problems.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Hi @Brahmi Pandla ,

 

Please refer this document

Bhavya11_0-1736333144836.png

 

Thanks,

BK

 

View solution in original post

Hi @Brahmi Pandla 

 

I also provided the same details. Could you please accept my answer as well. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

13 REPLIES 13

@Bhavya11 

 

but i can able to Problem Management dashboard under par_dashboard table  

BrahmiPandla_0-1736332313931.png

BrahmiPandla_1-1736332336570.png

Could you please suggest how i enable above dashboard to global application

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Brahmi Pandla 

 

All these dashboards are getting depurated:

 

 

Important:

Starting in the Xanadu release, the Problem daily 7d—28d dashboard is deprecated. Users can use the Problem dashboard to view and track open problems.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Hi @Brahmi Pandla 

 

I also provided the same details. Could you please accept my answer as well. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Brahmi Pandla
Tera Guru

Hi @Bhavya11 

 

when i search dashboard  i could not see Problem Management dashboard

BrahmiPandla_2-1736332490167.png

 

Because it is getting depurated from Xanadu release.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************