How to enable tablet view for a dev instance?

[lmakani]

Hi,

Can anyone help me out in answering the below questions?

1) I tried to download the app on IPAD from the link https://itunes.apple.com/in/app/servicenow-mobile-app/id845447123?mt=8 and installed. Logged in with my dev instance. It is giving the mobile view($m.do) on an IPAD. Is it possible to change it to tablet view there itself? Or is there any separate tablet app which we need to use it on tabs? If yes, please share the link.

2) I tried searching for Service Now mobile/tablet apps in Android playstore, but I am always landing into a search results page where it will show "ServiceNow PA", "Service Now Events" & "SKO15(SNOW Sales Kick Off)". Can anyone share the exact ServiceNow Android app link ?

Thanks,

Lokesh.

[Brad Tilton]

I believe that the native app only supports the mobile view. If you want the full tablet functionality you have to use the web app.

Using Mobile Apps - ServiceNow Wiki

[aswinsiddaling2]

Hi Lokesh,

Please check if the System Property 'glide.ui.tablet_enabled' is true.

Thanks and Regards,

Aswin Siddalingam

[Pratyush Mandal]

Hi Lokesh,

ServiceNow introduced app for mobile ios and andriod.

If you will download app from itunes, after login it will open $mobile.do ie, mobile app version and if you will use simple browser then it will open mobile web view if "Enable new mobile UI" is set to true under mobile properties.

If you want to access tablet view then enable system Property 'glide.ui.tablet_enabled' = true so that it will detect your device and redirect to tablet view.

other option is also available, you will use, instance-name.service-now.com/$tablet.do to access tablet view.

Thanks,

Pratyush