How to enable the 'Show Alerts' feature in Service operations workspace?

Suggy
Giga Sage

In this video, @25.42s, you can see the 'Show Alerts' feature. How to enable that feature in workspace?

 

https://www.youtube.com/watch?v=HoifkkSjsE4

 

Suggy_0-1769172324487.png

Suggy_1-1769172429160.png

 

 

5 REPLIES 5

Suggy
Giga Sage

Anyone?

lpruit2
Mega Sage

Greetings @Suggy. Are you asking about the specific message "Now Assist has a plan for solving [INC#]"? Or are you asking about ANY pop-up message displaying in the Service Operations Workspace? 

 

Hi @lpruit2 I am just asking about how to enable that feature in workspace? Not sure if its OOTB feature or custom solution. so posted here 🙂

Greetings @Suggy. Yes, this is out of the box behavior. In my Personal Developer Instance (PDI), I created a simple onLoad Client Script that displays the same .addInfoMessage 10 times and when I refreshed the page it performed the consolidated "Show alerts" behavior.