How to enable the 'Show Alerts' feature in Service operations workspace?

[Suggy]

In this video, @25.42s, you can see the 'Show Alerts' feature. How to enable that feature in workspace?

https://www.youtube.com/watch?v=HoifkkSjsE4

[Suggy]

Anyone?

[lpruit2]

Greetings @Suggy. Are you asking about the specific message "Now Assist has a plan for solving [INC#]"? Or are you asking about ANY pop-up message displaying in the Service Operations Workspace? 

[Suggy]

Hi @lpruit2 I am just asking about how to enable that feature in workspace? Not sure if its OOTB feature or custom solution. so posted here 🙂