How to enable the 'Show Alerts' feature in Service operations workspace?
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01-23-2026 04:47 AM - edited 01-29-2026 01:14 AM
In this video, @25.42s, you can see the 'Show Alerts' feature. How to enable that feature in workspace?
https://www.youtube.com/watch?v=HoifkkSjsE4
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01-25-2026 08:52 AM
Anyone?
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01-25-2026 11:51 AM
Greetings @Suggy. Are you asking about the specific message "Now Assist has a plan for solving [INC#]"? Or are you asking about ANY pop-up message displaying in the Service Operations Workspace?
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01-29-2026 01:16 AM
Hi @lpruit2 I am just asking about how to enable that feature in workspace? Not sure if its OOTB feature or custom solution. so posted here 🙂
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01-31-2026 03:56 PM
Greetings @Suggy. Yes, this is out of the box behavior. In my Personal Developer Instance (PDI), I created a simple onLoad Client Script that displays the same .addInfoMessage 10 times and when I refreshed the page it performed the consolidated "Show alerts" behavior.
