How to encrypt attachment on catalog item in portal by default that can only be read by a certain group/role?

[Cory Miller]

Hello,

We have a catalog item that requires the requester to attach files with sensitive personal information.

We are trying to figure out the best way to:

1. Automatically encrypt any and all attachments associated with this catalog item.

2. Only allow fulfillers with the role we would create, to un-encrypt and read the attachments.

Our thought is to use a business rule to check for catalog item and attachment, then force encryption.

We are not sure how to make it readable to only those with a certain role that we would create for just this purpose.

I have read many articles on encrypting, most concern email attachments.

The rest are somewhat confusing.

Any help or guidance will be greatly appreciated.

[Harish KM]

Hi did you check these

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0749447

https://docs.servicenow.com/en-US/bundle/sandiego-servicenow-platform/page/administer/edge-encryption/concept/c_EncryptingAttachments.html

https://docs.servicenow.com/bundle/paris-platform-administration/page/administer/encryption/task/t_UseAttachmentEncryption.html

[AzmatullahMd]

Hey, did u complete this requirement?