How to exclude some catalog items from Service Portal search?

[SusanWinKY]

We've got a project underway to make our Service Catalog order guides and catalog items compatible with Service Portal.   As we're doing this, we see that a catalog item that is a "child" of an order guide appears in the search results in the SP; however, they do not appear in the search results for the SC.

We have started down the path of removing the Catalogs value from each catalog item (only if it's a child of an order guide), but I'm wondering if there's an easier way to accomplish this.   We would want it to work for typeahead search results as well as the regular search results.

Any ideas?

[Michael Ritchie · Accepted solution]

There is a hidden attribute on catalog items called "No Search" that you can check and that will remove it from the indexing.   I just tested this with my demo instance by checking that box and the item no longer appeared in SP search.   You may need to configure your form to add it or you can set it from the list too.

[SusanWinKY]

Michael, works like a charm!   Thank you!

[Brandon R1]

This worked for me as well!

To add this feature, go into Form Design on a catalog item:

1) On the Fields menu on the left, scroll to find "No search"

2) On main screen area, scroll down to Portal Settings

3) On the Fields menu, drag "No search" under Portal Settings (see image)

4) Click Save, in the top-right