Tokyo Patch 8 The OOB Idea State Changed notification apparently sends an email to no-reply@servicenow.com with the person who submitted the idea blind copied. We haven't made any changes here. The person who submitted the idea receives the email th...
Hi All, Start Microsoft Team Chat button on the incident for is not working as expected if the incident is having any special character like ": or -". Can anyone help me with how we can fix this issue?Thanks in advance! Regards,Ganesh
Hi,When I try to attach file in incident, file should get attached in other incident. So on first instance, written a business rule to trigger outbound Attachment API - Post method. With below script.outbound API URL: https://dev**.service-now.com/ap...
Given a sys_id, how do we find to which record the sys_id belongs to?
Hello Experts, I am battling with the database view where clause. The aim is to create a database view that combines the user table and the delegates table to determine who is the delegate of who and who does not have any delegates. I have tried some...
Hi, there. Could you help me with this RegEx, please? I'm trying to make a field with limited numbers e non repetitive. I did a regex like this: if (!/^[0-8]\1{1,}$/.test(newValue)) { g_form.clearValue('value_field'); g_for...
We have been asked to show the VIP flag for requests, similar to what shows for incidents. We have been able to create a style that shows the VIP gif in the list, but we are having trouble getting the gif to show on the forms. Below is the client s...
Hello all , I need to move my UI Button to the post incident report tab. Is it possible.
Hi.Tell me about Sitemap Scheduler.For some reason in my project I deactivate unnecessary users.In the meantime, I'm thinking of deactivating sitemap.scheduler.user in the instance,but it seems to be the execution user of scheduled job [Sitemap Sched...
Hi everyone,I need a pop it must have only "OK" button.So i am using OOB model box code, while using that i getting Error - There is a JavaScript error in your browser console . I checked in console - ReferenceError: GlideModal is not defined. How d...
Hi, I have four multi level pivot reports built in servicenow, I need them in excel format so that client can easily compare that data. I am aware that servicenow doesnt support excel while sending Multi level pivot reports. Just wanted to know if so...
Hello, I am trying to extend the script include 'SCPopularItems'. This script include is not read only, but there is only one method contained in it that I want to override. We'd like to leave 'SCPopularItems' OOB so we can continue to receive update...
Hi Community.Is there any possibility to add two different fields on one field's default value. I have a custom table with Detail [u_detail] field. i want to add [short_description] and [description] on [u_detail] field.
Hello experts,I would like to show a field only when a checkbox is selected. Is there any way to do that? Below is a screenshot of my request when user requests new asset. I want the new_computer_asset to show only when Desktop or Laptop is checked....
