Hi Everyone, I am having an issue with what I believe to be a role issue surrounding the kb_knowledge table. I have a script querying this table but the script only works for knowledge.managers. I have tried digging through a few things, but I cannot...
HI All, Is there any way /script that I can change the help text of a catalog item field based on the selection made on a select box?
Hi guys,Is it possible to edit a published catalog item in catalog builder even if you are not the author of it?
Hi ServiceNow Community,I'm stuck on a requirement and need your help to achieve that. I need to send an attachment using the email notification in ServiceNow,while adding the attachment to the email body i.e.(Message HTML box) I need to auto-populat...
Hey guys,I found this interesting article about IRE https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0750386 that explain to manage CI is recommended to use IRE CMDB API.But, I got confused because in other post about best prac...
addRoletoRole(); function addRoletoRole(){ // Find the ITIL role var itilRole = new GlideRecord('sys_user_role'); itilRole.addQuery('name', 'ITIL'); itilRole.query(); if (itilRole.next()) { // Check if the evt_mgmt_ope...
Hi, I have Standard Change Template i would like to trigger in a run script on a workflow. I tried this first " var rec1 = new GlideRecord("incident"); rec1.initialize(); rec1.applyTemplate("my_incident_template");"a solution from the playbook. Bu...
Hi There, How to show Service catalog variable fields in sysapproval_approver table after request?
Hey Everyone, I'm not sure if this is possible or not. But I want to create a onChange client script for a catalog item. When the attachment changes from empty to not empty. I'm using the standard OOB attachment for the catalog item. I don't know D...
Hi All, Please help me to get last Calendar day of Month , only exclude Sat's , sun's. I tried below script but I don't know why I'm not getting Info logs ? andwhen I ran the code in background I'm getting right result ( True / False ). when I ex...
Hi All, I have an use case where I need to disable creation of "rollback record" while deleting the records using script. Internally method used for deletion is deleteMultiple().Can someone let me know the line of code to disable rollback while del...
I have a record producer that isn't showing up in search of service catalog , service portal1. NO SEARCH is already checked to false.2. It has catalog and category populated - I can only find it in service catalog page by look by going into category ...
I want to share this Glide Record with the community. I discovered this while experimenting with a Glide Record. I did not want to write multiple addorConditions so I came up with this. I have been testing arrays in Glide Records for about a month...
Hi all, I want to create list type report and I need to add one column the type of column(work notes list) is list but i need to do dot walking for that column is there any way? can anyone help me on this.Thanks,
Hi, We got a catalog item for order a computer.This article got 5 tasks. The third task is handled automatically by a Flow. Process : The technician on the second task have to fill some fields that will update the assets (state, substate, assigned to...
