is Journal Input field type supports in service operation workspace?

PagerDuty Integration - Allow PGDT Admin role to update Group or User fields

Hello Guru's: I'm looking for anyone that is familiar with the PagerDuty integration.I have an ASK to allow anyone with the x_pd_integration.admin role to be able to update the Group Fields specific to the PagerDuty Integration module. I've added tha...

Flow Designer is not able to fetch Employment End Date of HR Profiles

I have a flow designer that goes through below steps:1. It filter out and fetch list of HR Profiles whose employment end date lies within time span of 2 weeks from the current date. Please find  the script below : var query = "^employment_typeNOT LIK...

Submitting Order Guide through Scripted REST API

Hello Mates! I want to submit an order guide through the Scripted REST API. I have 10 Catalog Items in the Order Guide, whereas 6 to 8 catalog items are triggered based on the Rule base. Here, my question is I wanted to submit this order guide using ...

MIM promote major incident candidate UI button not visible in major incident workbench

promote major incident candidate UI button not visible in major incident workbench. When the incident is propose as major incident candidate in incident form. The incident moves to major incident accepted state. Post this click on view workbench but ...

Is there a way to auto-populate the catalog item with the terminated user name.

Team, Is there a way to auto-populate the current terminated username (Text or Reference field) in the catalog item URL in the notification sent via Workflow Editor to the manager? When manager opens the email and click the catalog Item URL, it shoul...

Operations against 'sys_attachment' table not allowed for scoped applications?

I have been working on the following process 1. Create a request item with an attachment 2. Create a business rule that create a record on a table in my scoped application, which has a reference to the request item 3. Business rule(after insert) gets...

What are possible ways to trigger a assessment metric type survey?

We have an assignment metric type survey but trigger is not configured on the trigger condition. Where could be the trigger configured?

Delete Activity comment log in Workspace

Hello!   I have to delete a comment on a record from "Strategic Planning Workspace", believing that if I delete the comment at the backend level it will be automatically updated in the workspace as well, I did this and it was not updated, does anyone...

Devops Config - Data Zip File

Hi All, As per the Devops Config implementation course,  there should be a link to zip file to upload the config data into servicenow instance..Kindly help us understand this or provide a link or zip file which contains these zip files for uploading ...

Trigger workflow and flow designer simultaneously

Team, is there a way if I submit a catalog item, the workflow activity and flow designer both kick off under the “Process Engine” tab? 

How to call a Survey using a UI Action Button

Hi everyone, how are you?! I want a Search to be called by a UI Action Button (print_2), but I don't understand how to call it within the Script (print_3). Script inside UI Action Button: var state = current.getValue('state'); current.setValue('assig...

How to add query in existing query in service portal

I have below query available in portal simple list filter.active=true^EQ^ORDERBYDESCsys_updated_onNow i want to add the below mentioned logical context in existing query."AND" contact_type "IN" current.account.u_case_view_restriction for getting some...