I have requirement to Set Assignment Group in Incident automatically to different groups based on the time of creation. I have created three groups: Alpha, Beta, and Gama. 1) Alpha Group works from 6 am to 2 pm 2) Beta Group from 2 pm to 10 pm3) Gama...
For one of my customers, a lot of users end up being deactivated incorrectly and when they send an email it does not get processed because they're not active. Is there a way to create a flow where this email would be automatically forwarded to the Se...
Hi, I have a requirement to dynamically set the discovery source of imports from the Out of the box SCCM Service Graph Connector - I have multiple instances of the data source for multiple SCCM instances going through the same Service Graph Connector...
1.When an Resource plan is created in the system an email notification should trigger to only resource manager with below details in the email body.1.Resource names from member list field from resource plan.2. Project name3. task name4. start date a...
What is the difference between the methods nil() and isNil()? I've seen both used in wiki and forum examples.Example: Reference Field , http://community.service-now.com/node/1000544This is where API docs would come in really handy.
Hello, I am trying to make the field "Reject reason" visible and mandatory to fill in in order to change the status.
Hi I have instance tokyoI want to cancel the work flow 'change request-normal' and instead put flow designers in all different state but he do not take the flow designer someone know why ?
Hello Team, @Ankur Bawiskar @Tai Vu We are looking to show the details of the resolved incidents how much time spent each state in last week for particular channel type incidents' anyone aware how to create this kind of report to drill down the deta...
Hi,in my current projekt I need to search for changes which have change-tasks with specific assignment-groups. Currently I'm using: api/sn_chg_rest/v1/change?sysparm_query=statestate=1^assignment_groupLIKETS&sysparm_display_value=true but assignment_...
Hello Team, Is it possible to publish our own custom release notes related to a particular project in ServiceNow?And if yes, will it be possible also to connect deployed features and bugs lists from ADO to those release notes? Thank you much, Natas...
Hi All, In our system all Catalog Items are restricted to user's specific location. And if a user belong to that location then he/she can able to access those items. However, we have a requirement to make these all catalog items to available for a sp...
I have a transform map as shown belowThe data from the staging table has to be moved to various other tables in cmdb_ci. For example, if the field value of "resource type" in staging table is 'Linux' then the data should be moved to dedicated linux t...
I want to completely duplicate the existing virtual agent for another new one. is there an easy way to do this?
My PDI dev211439 is in hibernation mode now i need to wake up this instance. What are the steps i need to follow in order to do that?
Hello ServiceNow Community,Is it possible to create checklist items resembling dropdown fields in ServiceNow? Seeking advice on:Feasibility: Can ServiceNow support checklist items that function like dropdown fields?Implementation: What approaches or ...
