How to exporting incidents with their attachments

____39
Tera Contributor

How to exporting incidents and their attachments into a pdf? thank you!

4 REPLIES 4

Sulabh Garg
Mega Sage
Mega Sage

Hello

Please visit below KB article from servicenow to see how to export attachments along with Incidents. 

Including attachments when exporting incidents, problems, and other records

Please Mark ✅ Correct/helpful, if applicable, Thanks!! 

Regards

Sulabh Garg

Please Mark ✅ Correct/helpful, if applicable, Thanks!!
Regards
Sulabh Garg

Ravi9
ServiceNow Employee
ServiceNow Employee

what do u mean "including attachments into a pdf" ? you have a sample of the end result u r expecting ? 

____39
Tera Contributor

Thank for answering! I just want to export incident record, this record's attachment will be also export automatically! 

Ravi9
ServiceNow Employee
ServiceNow Employee

ok , just like the support article said , bulk is not supported , you will have to take help from third party systems and make api calls and download for each , maybe a python or perl script can do this very easily