How to fetch current catalog task state inside catalog client script

[Obito]

How to fetch current catalog task state inside catalog client script, so that I can compare if the state is close or not.

Please refer below image.

[Runjay Patel · Accepted solution]

Hi @Obito ,

You can use code like below.

g_form.getValue('state')

It will give you current task state value.

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[Runjay Patel · Accepted solution]

Hi @Obito ,

You can use code like below.

g_form.getValue('state')

It will give you current task state value.

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.

Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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[Ankur Bawiskar]

@Obito 

you cannot access field value using catalog client script.

So g_form.getValue('state') won't work. But did you try that and see what it gave?

what's your business requirement

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Obito 

if your requirement says to use catalog client script then use GlideAjax

OR

you can use GlideRecord with callback

function onLoad() {

    function myCallbackFunction(gr) {
        if (gr.next()) {
            if (gr.state.toString() == '3') {
                // it's close complete   
            }
        }
    }
    var gr = new GlideRecord('sc_task');
    gr.addQuery('sys_id', g_form.getUniqueValue());
    gr.query(myCallbackFunction);
}

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar · Accepted solution]

@Obito 

if your requirement is to make all variables readonly when task is closed then use this script in normal onLoad client script on sc_task and not catalog client script

function onLoad() {
    if (g_form.getValue('state').toString() == '3')
        g_form.setVariablesReadOnly(true);
}

If my response helped please mark it correct and close the thread so that it benefits future readers.

If my response helped please mark it correct and close the thread so that it benefits future readers.