How to fetch incident,problem,tasks,changes in a report?
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‎03-29-2023 05:48 AM
Hi Developers,
I need to fetch all the incidents, changes, sc_tasks and problems those are assigned to my group in a report.
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‎03-29-2023 05:53 AM
Hi @Gudu ,
Should they be fetched in one report or 3 reports? You can utilize the report designer and then have a dynamic filter as below:
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Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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‎04-03-2023 12:55 PM
Hi Anders,
Sorry for late reply. I just wanted to pull all the incident, problem ,change and sctasks in one go and then schedule a report every day to my manager to check the status of each modules. Please suggest how can i proceed with this?
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‎04-03-2023 02:06 PM
Hi @Gudu ,
No worries 🙂
In general, I would create 4 different reports based on the 4 different tables you have mentioned. Afterwards attach all reports in same mail to be send daily to your manager.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/