How to filter out 'Department, Company, Manager and Location' By using Breakdown Source filter.

mania
Tera Contributor

Hi

 

Am trying to filter out 'Department, Company, Manager and Location' By using Breakdown Source filter for Report Widget. But I couldn't found 'Department, Company' filter is not working.

Can you please help on this. It will be helpful.

 

mania_0-1703152113413.png

Thanks in Advance!

1 ACCEPTED SOLUTION

AndersBGS
Tera Patron
Tera Patron

Hi @mania ,

 

If you want to create a breakdown source based on the department or company, you should filter on sys_id for cmn_department table or core_company table:

AndersBGS_0-1703152580439.pngAndersBGS_1-1703152605748.png

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

7 REPLIES 7

AndersBGS
Tera Patron
Tera Patron

Hi @mania ,

 

If you want to create a breakdown source based on the department or company, you should filter on sys_id for cmn_department table or core_company table:

AndersBGS_0-1703152580439.pngAndersBGS_1-1703152605748.png

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

mania
Tera Contributor

@AndersBGS 
I checked for 'Department' is working, but 'Company' is not working as expected. Can you please provide steps for 'Company'. and as you said breakdown source is same for 'Company' but in reports i try to match 'Company' is not filtered properly. please help on this.

mania_0-1703153123305.png

mania_1-1703153406944.png

Thanks!

Mania

Hi @mania ,

 

Can you please explain some further what you mean by " 'Company' is not working as expected" - It's not your breakdown source according to this is configured correctly. Can you please also share a snip of your dashboard properties? 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

mania
Tera Contributor

@AndersBGS 

I tried selecting one option on company field it doesn't get filtered.

mania_0-1703154066476.png

mania_1-1703154164290.png

Thanks!

Mania