How to find backout update sets
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06-19-2020 03:57 PM
Hi
We have created update set in DEV instance and captured some changes and was in 'completed" state to ready to move to PROD, unfortunately some other developer clicked on "BACK OUT" this update set by accident.
Where I can see this update set? I can not find this update set in anywhere within the instance under "Retrieved update sets" or "Local update set".
Also I followed below but still no luck.
https://docs.servicenow.com/bundle/orlando-application-development/page/build/system-update-sets/task/t_BackOutUpdateSet.html
Also checked that on audit deleted records logs but still no luck...
Looks like this update set completely wiped off leaving without any clue. However i can in the logs under sys_progress_worker.list this update set has been "backed out"
https://instance.service-now.com/nav_to.do?uri=%2Fsys_progress_worker_list.do
Also this update set can not find under sys_update_xml.list as well..
I really appreciate if anyone can provide some infor to find this update set
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09-25-2024 07:28 AM
Go to 'Retrieved Update Sets', find the desired update with State = 'Backed out'. Then select Preview, address the Preview errors (select Apply remote update) and commit.