How to find out which script is making changes to a record?
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12-18-2024 05:51 AM - edited 12-18-2024 05:56 AM
For configuration item records, there are some updated happening to fields like asset tag, model ID etc.
When I checked the history, its in the name of SYSTEM ADMINISTRATOR.
Need to find out how which script is making that change.
We checked Business rules, scheduled jobs etc but couldnt get any clue.
Is there a way to know which script is making that change?
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12-18-2024 06:12 AM - edited 12-18-2024 06:14 AM
Hi @Suggy ,
Check on below tables with filter from list script contains asset tag backend name.
scheduled job, scheduled flow, script actions,script include with client script, workflow ,flow designer,business rules, transform maps, any integrations.
If my response helped, please mark it as the accepted solution ✅ and give a thumbs up👍.
Thanks,
Anand
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12-18-2024 09:36 AM
Hi @Anand Kumar P yes already checked but couldnt find. May be the team has missed some script by change, hence I posted this question to see if there is a way to catch hold of it instead of relying on manual search.
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12-18-2024 09:12 PM
Anyone?
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12-18-2024 11:26 PM
Check the system log from around the time that the jobs ran. Check the 'context map' field on the log entry to see which script(s) are doing this.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark