How to find the record from sys_id

[Mayuko MURAMOTO]

Hi, there.

I'd like to know how to find the record from a specific sys_id.

If I know this sys_id is about incident, record producer, etc, I can find it by using 

e.g)

sys_id=5d795d9047118610605eefbf016d4347, I  know that this sys_is is incident.

I put sys_id number to the last part.

https://xxxxxxxx.service-now.com/nav_to.do?uri=incident.do?sys_id=5d795d9047118610605eefbf016d4347

However, if I don't know what it is or only I know is JUST this sys_id.

What should I find the record by using only this sys_id.

I 've found this community article, but I'd like to know the difference way(Not using script).

Any ideas?

Best regards,

Mayuko

[SN_Learn · Accepted solution]

Hi @Mayuko MURAMOTO ,

You can utilize SNUtils here.

You can download the SNUtils browser extension with the below:

SNUtils for Chrome 

Once added to chrome, navigate to your ServiceNow instance and use '/' command and paste the sys_id as below screenshot and hit enter. It will open the record.

Please hit like and mark my response as correct if that helps.

[Mayuko MURAMOTO]

@SN_Learn 

This is the solution that I've wanted to find!

Thanks a lot!

Mayuko

[gauri_padhye]

Hello,

 What if the organization has disabled the plugin 'SNUtils'. 
I've a similar query where I have a sys_id and I want to find where it belongs to. 

[Jitendra Diwak1]

Hi @Mayuko MURAMOTO,

Please find this thread below:

https://www.servicenow.com/community/developer-articles/servicenow-sys-id-importance-of-servicenow-s...

Hope this will help you.

Please accept my solution if it works for you and thumps.

Thanks

Jitendra