Hi
I would like you to set below conditions when using contextual search topic block and finding knowledge record in virtual agent
Condition1. Category of knowledge record (Example value is "ServiceAsub1")
and
Condition2. Parent of category of knowledge record (Example value is "ServiceA")
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<Category of knowledge base>
ServiceA
-ServiceAsub1
-ServiceAsub2
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How can I filll in this query(string) filed or how can I define in script to realize it?
or should I set another field to realize it?
Thank you in advance.
# Virtual Agent
