How to find the transaction from the Active Cluster Transaction record?
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02-27-2025 11:02 PM
I've a scheduled worker that is taking a long time to process events (sysevent). The event is defined with a custom queue. But I wanted to know what's taking so long for the event to get processed.
I checked the Active Cluster Transction table I found that the job is running for a long duration.
I opened that record and found that there is a "transaction_id" sys_id in it
In which table can I filter this sys_id on to see what exactly is the transaction that is taking long? I already tried "syslog_transaction" table but could not find any record with that sys_id.
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02-27-2025 11:46 PM
try to use SN utils and search that sysId is for which record
SN Utils with Arnoud Kooi - Did You Know
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-02-2025 06:36 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-17-2025 10:02 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-17-2025 10:42 PM
No sorry, that did not result in any findings.