How to find the transaction from the Active Cluster Transaction record?

Nisar3
Giga Guru

I've a scheduled worker that is taking a long time to process events (sysevent). The event is defined with a custom queue. But I wanted to know what's taking so long for the event to get processed.

 

I checked the Active Cluster Transction table I found that the job is running for a long duration.

Nisar3_0-1740726069672.png

 

I opened that record and found that there is a "transaction_id" sys_id in it

Nisar3_1-1740726123050.png


In which table can I filter this sys_id on to see what exactly is the transaction that is taking long? I already tried "syslog_transaction" table but could not find any record with that sys_id.

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@Nisar3 

try to use SN utils and search that sysId is for which record

SN Utils with Arnoud Kooi - Did You Know 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Nisar3 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Nisar3 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

No sorry, that did not result in any findings.