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02-06-2024 01:31 AM
Hi
Recently a user was added to our group which was not done by my team or manager. then i removed the user from the group.
Now i want to know who had added the user to the group because i missed to check it while removing that user.
Please help me here.
Solved! Go to Solution.
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02-06-2024 01:46 AM
Check in the payload of your deleted records. The record is there as it was before you deleted it, so the 'sys_created_by' of the sys_user_grmember record will be the person that added the user to the group:
<?xml version="1.0" encoding="UTF-8"?><sys_user_grmember><group display_value="Service Desk" name="Service Desk">d625dccec0a8016700a222a0f7900d06</group><points>0</points><scrum_role/><sys_created_by>glide.maint</sys_created_by><sys_created_on>2015-12-14 00:15:21</sys_created_on><sys_id>d6266b1fc0a8016700a112121c900054</sys_id><sys_mod_count>0</sys_mod_count><sys_updated_by>glide.maint</sys_updated_by><sys_updated_on>2015-12-14 00:15:21</sys_updated_on><user display_value="David Loo">5137153cc611227c000bbd1bd8cd2007</user></sys_user_grmember>
This is the payload from a user I just deleted from a group on my own instance.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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02-06-2024 01:44 AM
Did you try with history
But issue is if table is not audited then it is tough to know who added user in group
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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02-06-2024 01:46 AM
Check in the payload of your deleted records. The record is there as it was before you deleted it, so the 'sys_created_by' of the sys_user_grmember record will be the person that added the user to the group:
<?xml version="1.0" encoding="UTF-8"?><sys_user_grmember><group display_value="Service Desk" name="Service Desk">d625dccec0a8016700a222a0f7900d06</group><points>0</points><scrum_role/><sys_created_by>glide.maint</sys_created_by><sys_created_on>2015-12-14 00:15:21</sys_created_on><sys_id>d6266b1fc0a8016700a112121c900054</sys_id><sys_mod_count>0</sys_mod_count><sys_updated_by>glide.maint</sys_updated_by><sys_updated_on>2015-12-14 00:15:21</sys_updated_on><user display_value="David Loo">5137153cc611227c000bbd1bd8cd2007</user></sys_user_grmember>
This is the payload from a user I just deleted from a group on my own instance.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark