How to fix issue of clickable link in notification
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-17-2023 10:34 AM - edited 10-23-2023 05:52 AM
Hi All,
I'm encountering problem with "Survey Invite User " notification link.
Survey link is appearing for all OOB tables of QA notifications .
User has to take 2-survey , so he got 2-mails .
1st-one is on RITM which is good just like below screenshot .
2nd-one is on Scoped Application of custom table record related Survey , in that survey mail Take me to the Survey is not appearing in user email, but when you mouse over it hand symbol icon coming just like above screenshot
Issue : Link was there , but not appearing
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-17-2023 10:41 AM
Are you triggering Survey From Trigger Conditions?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-17-2023 10:46 AM - edited 10-17-2023 10:48 AM
we are not triggering it from event.
we simply triggering from Notification "when to send" UPDATE operation with some matching conditions.
all conditions satisfying, notification sending to user. But what is the mail eceived by user in that mail LINK not appearing, but when we MOUSE over in body of email, link appearing like above screenshot
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-17-2023 11:09 AM
Can you ping the notification body and Email Scripts if any?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-17-2023 03:31 PM - edited 10-17-2023 04:03 PM
Hi,
Table : asmt_assessment_instance
Application : Global
When to send : Update
What it will contains :
<mail_script>
var html = new AssessmentUtils().getInstanceLinkHTML(current);
template.print(html);
</mail_script>
new AssessmentUtils().getInstanceLinkHTML(current); is OOB Scrip, we didn't modified anything.
Take me to the Survey is not appearing in user email, but when you mouse over it hand symbol icon coming just like screenshot