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‎11-22-2016 09:00 AM
As written on docs the $tablet.do URL does not work anymore with Helsinki.
I am not looking for $m.do, that is working fine for Mobile Interface.
How to force Tablet Mode on a Desktop Browser to check some development?
Thx and br
Vesp
Solved! Go to Solution.
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‎11-22-2016 10:17 AM
Correct. There are now only two modes:
- desktop
- mobile
What's slightly confusing is how they are displayed: it's a combination of the client environment and client device. These are the combinations:
- browser on desktop = use DESKTOP
- browser on tablet = use DESKTOP
- browser on mobile phone = use MOBILE (i.e.: $m.do)
- app on mobile = use MOBILE
- app on tablet = use MOBILE
- app on desktop = doesn't exist.
So you can see the tablet is slightly torn between the mobile and desktop versions, depending upon how the instance is accessed.
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‎11-22-2016 12:56 PM

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‎11-22-2016 02:12 PM
Confirmed. Thanks David!
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‎11-23-2016 01:45 AM
If you've done an upgrade, you may also be missing some niceties found in a stock Helsinki instance (given that the test data in Geneva is treated as "customer data" and not replaced with Helsinki stock test data).
In particular I found the following caught me out:
- nicer range of products in the Service Catalogue (the S6 is ablaze!)
- RITMs now have SCTASK# not TASK# as part of the fulfilment process
- A "New Hire" order guide that illustrates different bundles according to chosen options.
- The list of reports includes a Map type
Initially I zbooted my Geneva instance then did an upgrade - but found a fresh Helsinki build was closer to the lab instances I use for training. Hope that helps, Chuck lad!
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‎02-21-2017 06:07 PM
We are on Helsinki P5 and we are still able to access $tablet.do , Do you have any idea how to get it fixed so that tablet users will be redirected to desktop view?
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‎02-21-2017 11:38 PM
I can't test this here, but in Geneva I found a trick when stuck on $tablet.do was to access $m.do then pick "desktop view" from the menu - it forced a return back to non-mobile view.
My Helsinki instance no longer contains these pages so I cannot try it out, sorry.