Hello Experts,
I am creating FD when a request is submitted a catalog task should also be created but its not happening.
can anyone please assist it is not working at all. Also I did not get service catalog -on TRIGGER
Thanks
If I get it right, you want to trigger the Flow when the Request is submitted. But in your screenshot above, the trigger watches out for a new Catalog Item to be created. Instead, I would recommend to use the generic Service Catalog trigger, and the "Get Catalog Variables" step inside to retrieve the variable values for the process.
Don't forget to connect this Flow with the respective Catalog Item(s), the rest works like all the other Flows.
See also here:
Create a flow with a Service Catalog trigger (servicenow.com)
