How to generate report on where the user marked the article as helpful

[Muffin]

Hi All,

I need to generate a report on where the user marked the knowledge article as helpful like portal search or record producer.

Thanks in advance.

[AndersBGS]

Hi @Muffin ,

Knowledge article helpful count can be located at the kb_knowledge table (My column all to the right):

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[Tai Vu]

Hi @Muffin 

In addition to Ander's advise, you can also find details in the Knowledge Feedback [kb_feedback] table.

Cheers,

Tai Vu