How to get all field values and store it in a string field

Pravallika9 · ‎07-07-2022

Hi,

As part of some requirement I want to store the complete form details first in a different table field as a backup.

eg. for suppose we have a incident ticket and it is in work in progress

Once it reached that state I want to have a backup of all the field values stored in some other field.

var grINC = new GlideRecord('incident');
grINC.query();
grINC.next();
var fields = grINC.getFields();
for (var i = 0; i < fields.size(); i++) {
  var glideElement = fields.get(i);
  if (glideElement.hasValue()) {
var obj = {};
    // here I am confused how exactly i can bring all the values in the array.
  }
}
gs.print('');

Voona Rohila · ‎07-07-2022

Hi Pravalika

Try this:

var grINC = new GlideRecord('incident');
grINC.addQuery('sys_id','incident_sysid_here'); //map record sysid here.
grINC.query();
if(grINC.next())
{
    var arr={};
var elements = grINC.getElements();
       for (var i=0; i<elements.size(); i++) {


               var element = elements.get(i);

                arr[element.getLabel()] = grINC.getValue(element.getName());
               //gs.info("Element label is {0}, name is {1}, value is {2}", element.getLabel(), element.getName(), grINC.getValue(element.getName()));


       }
       gs.print(JSON.stringify(arr));

}

Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

View solution in original post

Pravallika9 · ‎07-12-2022

Hi,

Thanks for the reply it worked,

Additional requirement can we remap all the data which we got into the form after particular state.

sushma9 · ‎12-19-2023

@Voona Rohila

Hi ,

When i am using the script which is provided above i am getting all the fields in the table . What i required is when i open the incident form and i have 10 fields and i need only that fields. not all the fileds.