How to get dropdown list in Dashboard

Poorna7
Tera Expert

Can anyone help me to know how to get this dropdown list in dashboard. My requirement is data should be populated according to the group seletced.I am creating PA reports but not able to get this dropdown:

find_real_file.png

1 ACCEPTED SOLUTION

Ulrich Jugl
ServiceNow Employee
ServiceNow Employee

Kavya, the functionality you are looking for is named "Breakdown Dashboard". You will find useful information on how to properly configure it here: https://docs.servicenow.com/bundle/madrid-performance-analytics-and-reporting/page/use/performance-analytics/concept/c_SpecialDashboards.html

 

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3 REPLIES 3

Chuck Tomasi
Tera Patron

Thanks Chuck for the quick response. I tried by doing the same mentioned in the docs but I was not able to get two dropdown i.e. when I select assignment group the value populates in the same dropdown but my requirement is when I select assignment group the value is shown in the other dropdown as mentioned in the screenshot.

Ulrich Jugl
ServiceNow Employee
ServiceNow Employee

Kavya, the functionality you are looking for is named "Breakdown Dashboard". You will find useful information on how to properly configure it here: https://docs.servicenow.com/bundle/madrid-performance-analytics-and-reporting/page/use/performance-analytics/concept/c_SpecialDashboards.html