How to get/fetch instance name dynamically in an email template script?

[Balaraju K B]

Hi All,

I have a script in the email template for the Catalog approval request Notification in this email template How I can fetch instance name dynamically. Please find the below image for the script.

After 'href=' I want to fetch instance name

@Ankur Bawiskar Any idea on this?

Thank you,

Bala

[Jorn van Beek]

you can use gs.getProperty('glide.servlet.uri') to get the uri of the instance

[Mark Guldhammer]

Hi,

gs.getProperty('instance_name') should work in the template script.

Regards Mark

[Jorn van Beek]

instance name + service-now.com will work 99% of the time but some instance have a custom uri. The glide.servlet.uri will also provide the correct uri in those cases.

[Mark Guldhammer]

I agree, but that was not the question asked 🙂

[Balaraju K B]

if I use directly it is not working using the above line in an email script then calling that email script is working