Hi Vanessa,
As Kalai said, you can use an onLoad/onChange Client script which should call a Script Include to get logged in user's information.
I got one similar requirement where I have wrote an onLoad Client Script and called a script include through it.
Refer below code which will help you.
Client Script : AJ Auto-Populate Requestors fields
Type : onLoad
Applies to : Variable set // this variable set contains variables which stores requestor's details.
Script :
function onLoad()
{
var ga = new GlideAjax("requestor_details");
ga.addParam("sysparm_name","requestor_info");
ga.getXML(ajaxResponse);
function ajaxResponse(serverResponse) {
var result = serverResponse.responseXML.getElementsByTagName("result");
var phone = result[0].getAttribute("phone");
var user = result[0].getAttribute("user");
var email = result[0].getAttribute("email");
var manager = result[0].getAttribute("manager");
var company = result[0].getAttribute("company");
var location = result[0].getAttribute("location");
//Populate variables
g_form.setValue('phone',phone);
g_form.setValue('requested_by',user);
g_form.setValue('email',email);
g_form.setValue('company',company);
g_form.setValue('location',location);
g_form.setValue('manager',manager);
g_form.setReadOnly('email',true);
g_form.setReadOnly('phone',true);
g_form.setReadOnly('requested_by',true);
g_form.setReadOnly('manager',true);
g_form.setReadOnly('company',true);
g_form.setReadOnly("phone_number",true);
}
}
Script Include : requestor_details
Client Callable : true
Script :
var requestor_details = Class.create();
requestor_details.prototype = Object.extendsObject(AbstractAjaxProcessor, {
requestor_info: function() {
var result = this.newItem("result");
var logged_user = gs.getUserID();
var user_detail = new GlideRecord('sys_user');
user_detail.addQuery('sys_id',logged_user);
user_detail.query();
while(user_detail.next())
{
result.setAttribute("user",user_detail.sys_id);
result.setAttribute("phone", user_detail.phone);
result.setAttribute("email",user_detail.email);
result.setAttribute("company",user_detail.company);
result.setAttribute("manager",user_detail.manager);
result.setAttribute("location",user_detail.location.getDisplayValue());
}
},
type: 'requestor_details'
});
Mark if Correct/Helpful
Regards,
Ajay
