How to get tags while retriving the incidents using REST API

M Lohith Datta
Tera Contributor

Hi All,

I am facing a issue that while retrieving the incident using REST API the tag field is showing up empty even though there is tag available for that incident. can some one kindly guide me how to get the tag field along with incident when i retrieve it using REST API.

Thanks 

Datta

2 REPLIES 2

Saurav11
Kilo Patron
Kilo Patron

Hello

 

Tags are stored in LABEL and label_entry tables.

Navigate to label.LIST to find out existing labels and their related assosiations for records in label_entry tables.

 

So you will have to use the label table to get the associated tags

 

Please mark my answer as correct based on Impact.

Hello,

 

If my answer helped you can you also mark it as correct.