- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-29-2024 05:01 AM - edited 01-29-2024 08:19 AM
Hi all,
I created a report referencing the approval table (sysapproval_approver) and added following columns from the approval table: state, approval for, approver and comment, and I also want to display a variable of a catalog item in the column of the report list view, but from the approval table I cannot dot walk to the sc_req_item to get the variable . Any idea how to link the two tables and display the variable as column? I also tried the opposite, such as referencing the sc_req_item table in the report but can't dot walk to approval table to get approval state, approval for, approver and comment columns.
Thanks
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-29-2024 09:45 AM
Hi @cicgordy ,
Here u go:
Result:
u got to group by number since its a DB view on multiple table (Mutiple variable are associated to one RITM) column will not come in one row.
Hope this helps.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-29-2024 08:37 AM
Hi @cicgordy ,
Yes, you can do that, let me know if you need help in configuring DB views.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-29-2024 08:40 AM
@Hemanth M1 yes please if you can I'd really appreciate that as I never really built one!

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-29-2024 09:45 AM
Hi @cicgordy ,
Here u go:
Result:
u got to group by number since its a DB view on multiple table (Mutiple variable are associated to one RITM) column will not come in one row.
Hope this helps.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-30-2024 04:34 AM
Hi @Hemanth M1, This is great as I was able to get most of the stuff I needed. Only one thing I am not yet getting right, and that's the answer of the variable selected, meaning I want to show a column of that variable name with all the answers(typed as free text when form is submitted), perhaps we need to add sys_id of that question in the database view? Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-30-2024 09:15 AM
H i@Hemanth M1,
Actually, no need for the last request, I resolved.
Thank you for your help with this!