Showing RITM variable, in the list view of a report that is referencing sysapproval_approver table

cicgordy
Tera Guru

Hi all,

 

I created a report referencing the approval table (sysapproval_approver) and added following columns from the approval table: state, approval for, approver and comment, and I also want to display a variable of a catalog item in the column of the report list view, but from the approval table I cannot dot walk to the sc_req_item to get the variable . Any idea how to link the two tables and display the variable as column? I also tried the opposite, such as referencing the sc_req_item table in the report but can't dot walk to approval table to get approval state, approval for, approver and comment columns.

cicgordy_0-1706532978346.png

Thanks

1 ACCEPTED SOLUTION

Hi @cicgordy ,

 

Here u go:

HemanthM1_0-1706550152856.png

 

Result:

u got to group by number since its a DB view on multiple table (Mutiple variable are associated to one RITM) column will not come in one row.

HemanthM1_1-1706550222950.png

 

 

Hope this helps.

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

View solution in original post

10 REPLIES 10

Hi @cicgordy ,

 

Yes, you can do that, let me know if you need help in configuring DB views.

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

@Hemanth M1 yes please if you can I'd really appreciate that as I never really built one!

Hi @cicgordy ,

 

Here u go:

HemanthM1_0-1706550152856.png

 

Result:

u got to group by number since its a DB view on multiple table (Mutiple variable are associated to one RITM) column will not come in one row.

HemanthM1_1-1706550222950.png

 

 

Hope this helps.

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

Hi @Hemanth M1, This is great as I was able to get most of the stuff I needed. Only one thing I am not yet getting right, and that's the answer of the variable selected, meaning I want to show a column of that variable name with all the answers(typed as free text when form is submitted), perhaps we need to add sys_id of that question in the database view? Thanks 

H i@Hemanth M1,

 Actually, no need for the last request, I resolved.

Thank you for your help with this!