How to get the report based on Assigned Date

[shaik_irfan]

Hello,

I need to pull a report based the assigned date to any Assignment Group, we need a report where tickets are not updated since last 5 days these 5 days should be based on assigned date.

Can anyone please help me out

[shaik_irfan]

Thanks Sanjiv,

Its working not the problem i am able to get multiple numbers since the ticket might have updaed with different assignement groups, can i get only the recent update number instead of showing all the history of ticket number

As you the see the last ticket was worked with diffent assignement groups can i get only 1 record instead of 3 and only the recent updated record value ???

[SanjivMeher · Accepted solution]

Most Recent will have end field blank. Filter out by end is empty

[shaik_irfan]

Thanks for the help Sanjiv