how to get the sysid for a user using the username ex. like i have deepak.rawat and i want to pull the sysid of this

[deepak rawat1]

how to get the sysid for a user using the username ex. like i have deepak.rawat and i want to pull the sysid of this .

if there a way to pull the information for the sysid of a assignment group as well ? i trying to create incident with rest where i sending the username and assignment gourp , now incident is getting created but call and assigment group is not getting populated. i guess that is because i need to find the sysid of both for population so i need to find the sysid of both

[Sudhanshu Talw1]

The best option is to createa scripted REST Api where you can write onbefore transform script.

Other option is to call a GET API for getting sysid from username then send the sys_id as you desire.

Thanks

Sudhanshu