How to get the topic name or sys id when we trigger VA through test custom greetings and set up?
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-27-2022 09:21 AM
i am trying to get topics triggered at various stages of conversation in virtual agent chat
i am testing this using test option in custom greetings & set up
how can we get to know which topic has been triggered seeing the logs
i have attached a log for reference
or is there any other easy way?
Labels:
0 REPLIES 0