ATF -Unable to open assessment record with questionaries template view, its opening in classic view

SanjayK74021195
Tera Contributor

3 weeks ago

I am writing ATF to open the Regulatory Assessment record to complete the assessment created under Regulatory Alert.  With assigned Assessor user able to open the Regulatory Assessment record, however it's not opening in correct view Assessment Template questionaries. 

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5 REPLIES 5

Ankur Bawiskar
Tera Patron

3 weeks ago

@SanjayK74021195 

share your test steps screenshots

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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SanjayK74021195
Tera Contributor
In response to Ankur Bawiskar

3 weeks ago

Here are the steps.

SanjayK74021195_0-1767012552599.png

With above steps Regulatory Assessment opens in below view format. Not able to see the questionaries format. 

 

SanjayK74021195_2-1767012925363.png

 

Regulatory Assessment record needs to be opened in below view format to complete the assessment.

SanjayK74021195_1-1767012715464.png

 

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Sardash
Giga Guru

3 weeks ago

@SanjayK74021195  -

Please add correct view on 'Open an Existing Record' Test Step. PFB screenshot for reference

Sardash_0-1767074185996.png

 

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SanjayK74021195
Tera Contributor
In response to Sardash

3 weeks ago

I am not able to see the view option in Variable section, how it can be enabled.

SanjayK74021195_0-1767092438467.png

 

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