How to give access of Allocation Workbench to resource_user role? It shows security constraint.

Aditya24
Giga Expert

‎04-19-2022 05:15 AM

Type Allocation workbench in left navigation and below is what we see:

How to make this accessible for different roles?

 

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Community Alums
Not applicable

‎04-19-2022 05:25 AM

Hi @Aditya ,

The idea behind Allocation workbench is to Use the allocation workbench to allocate your resources effectively to the requesting investments by evaluating resource capacity and availability. 

This is Manager's responsibility ideally so you need to have "resource_manager" role not any other role as it will end up showing security constraints.

Read more here: https://docs.servicenow.com/bundle/sandiego-it-business-management/page/product/resource-management/...

 

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

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mohit1308
Tera Contributor

‎10-27-2022 04:07 AM

Hi Aditya,

 

Did you get any help on this ?

I've a similar situation with SAM License workbench. I am trying to create access for a custome role and don't want to use out of box, sam_user, role.

Any advise ?

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