How to give Readonly access to Email / Outbox to a user or ITIuser?

[Virendra K]

Hi All,

I want to allow Readonly access to a User  or ITIL user to Emails /Outbox.

How I could give that ?

Thanks,

Virendra

[Virendra K]

Thanks Saurav for your reply,

I am going to assign it to one user only. Could you please elaborate like how I could use gs.getUserID() to grant access ?  

[Saurav11 · Accepted solution]

You need to read ACL with the below script:-

answer = Read();

function Read() {


var user=gs.getUserID();
if(user=='sys_id of the actual user') {
return true;
}else{
return false;
}
}         

Please mark answer correct/helpful based on Impact.