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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Ebounding of Problem and Change Table Hi Team,Could you please share any solution or documentation regarding ebounding fo... Read More Developer forum Clarification about CIS-DF exam Hi all,I need clarification regarding the CIS-Data Foundations (CIS-DF) exam, speci... Read More Developer forum How to Trigger a flow for outbound emails? I want to clear the "Needs attention" flag to false when an agent replies to a case... Read More Developer forum Now Mobile App - Barcode Scan to create work order Hello, I have a client who would like to utilize a rec... Read More Developer forum Create or Edit Mobile App Home Screen I'm trying to edit the home screen on our mobile app. So far I have made it to the ... Read More Developer forum ServiceNow PDI - unable to start I keep getting a message that says the developer instances are down for unscheduled... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. SPM events OD Podcast: Measuring What Matters: Establishing Value for SPM Available now on-deman... January 24-July 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-… Read More Federal and U.S. Public Sector SNUG ServiceNow Government Forum 2026: Watch On-Demand Government Forum is over. The Insights are just gettin... April 15-July 15, 2026 5:00 AM Virtual Read More ServiceNow University Community Events Office Hours Live with Frances Frei — Culture by Design — w/ Ryan Buell (APAC) Register Here! Each 60... June 26, 2026 3:00 AM https://themorrissgroup.zoom.us/meeting/register/9guHy0DzQleMANmyWzDlBA#/registration Read More ServiceNow University Community Events Office Hours Live with Frances Frei — Culture by Design — w/ Ryan Buell Register Here! Each 60... June 26, 2026 9:00 AM https://themorrissgroup.zoom.us/meeting/register/aOiDvY5dTz-iWLl9dnaM0w#/registration Read More ITOM events Virtual Experience: Breaking the vicious IT ticket cycle with autonomous o ServiceNow didn't pilo... June 30, 2026 5:00 AM Read More ITSM events Virtual Experience: Breaking the vicious IT ticket cycle with autonomous operations ServiceNow didn't pilo... June 30, 2026 5:00 AM Virtual Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

How to Trigger a flow for outbound emails?

I want to clear the "Needs attention" flag to false when an agent replies to a case using the Compose email UI action in workspace. How can I trigger a flow that runs on this outbound email? I don't want to set the trigger as sys_email, as it is not ...

  • Question

Clarification about CIS-DF exam

Hi all,I need clarification regarding the CIS-Data Foundations (CIS-DF) exam, specifically about its last date. For example, if I registered on April 1st, I understand that I have 90 days to take the exam. However, I have heard that if we do not comp...

  • Question

ServiceNow PDI - unable to start

I keep getting a message that says the developer instances are down for unscheduled maintenance. This has been for the last 3 days. Any thoughts? 

  • Question

Now Mobile App - Barcode Scan to create work order

Hello, I have a client who would like to utilize a record producer we already have built for them in the service portal in the now mobile app so that users can put in tickets from their phones. The kicker is that the client would like the users to be...

  • Question

Resolved! How to Migrate Decision table from Dev to QA

I have created a decision table in dev environment and now I'm trying to move that decision table QA using update set. But the migration is not happening properly.Pls suggest the ways for migration of decision table.

  • Question

Performance Best Practice for System Properties

< Previous Article Next Article >Performance Best Practices for Coding Comma Separated Lists  Best Practice for Building Efficient QueriesOverviewThis guide is written by the ServiceNow Technical Support Performance team (All Articles). We are a glob...

  • Article

Resolved! Stuck in PDI waitlist - how do I cancel?

Hi, I am stuck waitlisted for an Australia PDI. I want to cancel my request so that I can request a lower version. There is no option to cancel my request on the main Developer page. It shows that I am waitlisted, but provides no option to cancel.   

  • Question

Create or Edit Mobile App Home Screen

I'm trying to edit the home screen on our mobile app.  So far I have made it to the Mobile App Builder, selected my scope, and created a function. I see the location I need to add the function in Mobile App Configs but there is not a way to edit the ...

  • Question

Issue with Task SLA list visualization in Platform Analytics Dashboard

Hi all,I have a list visualization on one of the Platform Analytics dashboards that displays data from the task_sla table. The issue is that the list does not show the latest SLA values. Even after refreshing the dashboard or the list, the numbers do...

  • Question

how to restrict incident creation from calendar invites for DL

As of now we are creating an Incidents via Inbound action , but when there is a calendar invite , still it is creating Incident , How to restrict that ? I am not able to restrict subject , as it can be any   

  • Question

Understanding sn_sc.CartJS() in ServiceNow: Its Importance and Use Cases

  Understanding sn_sc.CartJS() in ServiceNow: Its Importance and Use Cases   Introduction: In ServiceNow, the sn_sc.CartJS() is a powerful API that helps automate the management of catalog items within the Service Catalog. It allows developers to int...

  • Article
  • Scripting and Coding
  • Service Portal Development

Assignment rule skipping VIT's

We have integration with Wiz running. We are finding that multiple VIT's are completely skipping the Assignment rules. The Assignment type is empty and Assignment group is empty. 

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