How to have a dynamic approval process once the catalog is submitted ?
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Friday
The requirement is this
After a ServiceNow catalog is submitted, 2 approval task need to be created in sequence defined below
1st approval task will be to a group
2nd approval task will be to a person
When the 1st approval task goes to the group, any member of the group needs to have a "field" on the approval task to be able to chose a "person" (lookup field on the user table) and then approver the task.
Once the group approval task is approved, a new approver task will be created and assigned to the "Person" who was selected from the 1st approval task.
How to achieve this functionality from flow designer to have a "select person" field on the task approval and then next approval task goes to that "selected person" ? If this not feasible, what is the alternative ?
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Friday
Hi @Snehal13,
please do not open duplicate questions, it shatetrs the focus of the Community in different places.
I already answered your question here: https://www.servicenow.com/community/itsm-forum/how-to-have-a-dynamic-approval-process-once-the-cata...
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
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yesterday
You completely misread my ask. You replied with the steps that are already known and not the concern. My ask is on the approval task field
