How to hide a Catalog Item only on a Portal?

Sagar Manocha
Tera Contributor

I am facing a requirement in which I need to hide few of the Catalog Items on Portal so that end users won't be able to order those items(As end user can only access Portal Page). Also, I want to keep those items in Self-Service->Service Catalog module in native view so that other users can order those items from there.

I tried 'No Search' attribute of Service Catalog, but on checking that field, the item vanishes from the native view as well along with the Portal. I need to find a solution so that the catalog item stays in native view Self-Service->Service Catalog module and only gets hidden on portal. 

 

4 REPLIES 4

Alikutty A
Tera Sage

Hello,

Please refer to this post: https://community.servicenow.com/community?id=community_question&sys_id=6a5a0fa9db5cdbc01dcaf3231f9619dc&view_source=searchResult

Thanks!

Chandra Prakash
Tera Expert

Hi Sagar,

Below threads would be helpful

https://community.servicenow.com/community?id=community_question&sys_id=17b1cf69db98dbc01dcaf3231f961931

https://community.servicenow.com/community?id=community_question&sys_id=11544369dbd8dbc01dcaf3231f961968

Mark Correct if it helps.

Regards,

Chandra Prakash

Baggies
Kilo Guru

Did you try adding this field to your catalog item form?

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This worked for me! Thank you!