How to hide embedded list of outages (task_outage) on incident form

[Milan13]

Hello,

I have an embedded list of outages on my incident form (please see below print screen) .

I only need this list to be visible for major incidents (major_incident_state = 'Accepted').

Any idea how to do this?

Many thanks, 

Milan

[AbhishekGardade]

Hello Milan,

I have tested above code and it works for me. which Service Now version are you using(Madrid, London)?,

Please send me a screenshot of your client script where you have written this code?

Thanks,

Abhishek Gardade

[Milan13]

I have Madrid.

It's actually placed in UI Policy, but it should work anyway shouldn't it?

Please see my client script below, not sure why it does not work...

Thanks a lot.

Milan

[AbhishekGardade · Accepted solution]

Hello Milan,

There is one field available on Client script isolated script. please add that field on this form and uncheck it.

Please check the below screenshot and yellow marked text.

Now this script will definitely run.

Thanks,

Abhishek Gardade

[Milan13]

Amazing, it works! 🙂

Thanks a loooot!

Milan