How to hide form section based on condition

[Milan13]

Hello,

I need to hide below form section (highlighted) based on major_incident_state value on the incident form.

I guess the code should be in a client script and llok something like this:

var sections = g_form.getSections();

g_form.setSectionDisplay('mi_email_template', false);

I am just wondering where to find "system name" of the form section "MI Email Template"...

Appreciate any advice on this,

Milan

[Ruhi Jibhyenka1]

Hello Milan,

Check out below links-

https://community.servicenow.com/community?id=community_question&sys_id=247083e1db98dbc01dcaf3231f96...

https://community.servicenow.com/community?id=community_question&sys_id=fbae0761dbdcdbc01dcaf3231f96...

https://community.servicenow.com/community?id=community_question&sys_id=b3fecba1dbdcdbc01dcaf3231f96...

https://www.servicenowguru.com/scripting/client-scripts-scripting/showhide-form-section/

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy.

Thanks,

Ruhi.

[AbhishekGardade]

Hello Milan,

Check out this: GO TO Form Section, In Caption you need to search your section name:

Please mark as Correct Answer/Helpful, if applicable.
Thanks!
Abhishek Gardade

[AbhishekGardade · Accepted solution]

Important information:

https://hi.service-now.com/kb_view.do?sysparm_article=KB0696583

Thanks

[Ahmmed Ali]

Hello,

You can just have a alert on in the client script "alert(g_form.getSections());" and here you will get all section names. Just copy the one you want and paste in your code. This is what I generally do 🙂

Thanks,

Ali