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How to hide information icon for reference field on form?

sweetymiriyala
Giga Contributor

I followed  the same procedure as mentioned in the below link:

https://www.google.com/url?q=https://community.servicenow.com/community?id%3Dcommunity_question%26sys_id%3Dd3e10fa9db98dbc01dcaf3231f961996&sa=D&source=hangouts&ust=1528784406904000&usg=AFQjCNGI1xDq0RFFD9ojCpgHyxPOVbITVg

 

This is working only for old records. when I am creating new record and selecting value in reference field ,the icon-info is still appearing.

 

find_real_file.png

 

find_real_file.png

 

Please Help me on this,

Thanks in advance

 

 

9 REPLIES 9

sai krishna10
Giga Guru

Any one pls update on this issue.

Hi Sweety,

Can you try the below in onLoad client script

$j('a[class="btn btn-icon table-btn-lg icon-info list_popup"').each(function() {
$j(this).css( "display", "none" );
});

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

It didnt work with the above procedure you have mentioned using onLoad Client script.

I just changed the field type from reference and list and by using list control I am able to display only necessary fields . Somehow it is working for my requirement. 

Thank you

Joe72
Tera Contributor

For anyone facing this issue, use the dictionary attribute, "ref_decoration_disabled" to hide the info icon