How to hide information icon for reference field on form?
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06-10-2018 11:26 PM
I followed the same procedure as mentioned in the below link:
https://www.google.com/url?q=https://community.servicenow.com/community?id%3Dcommunity_question%26sys_id%3Dd3e10fa9db98dbc01dcaf3231f961996&sa=D&source=hangouts&ust=1528784406904000&usg=AFQjCNGI1xDq0RFFD9ojCpgHyxPOVbITVg
This is working only for old records. when I am creating new record and selecting value in reference field ,the icon-info is still appearing.
Please Help me on this,
Thanks in advance
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06-11-2018 01:47 AM
Hi sweety,
try this code
document.getElementById("project_name").style.display = "none";
Have you checked below thread

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06-17-2018 10:27 PM
Any one pls update on this issue.
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06-18-2018 02:21 AM
Hi Sweety,
Can you try the below in onLoad client script
$j('a[class="btn btn-icon table-btn-lg icon-info list_popup"').each(function() {
$j(this).css( "display", "none" );
});
Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-02-2018 10:49 PM
Hi Ankur,
It didnt work with the above procedure you have mentioned using onLoad Client script.
I just changed the field type from reference and list and by using list control I am able to display only necessary fields . Somehow it is working for my requirement.
Thank you
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01-08-2021 11:01 AM
For anyone facing this issue, use the dictionary attribute, "ref_decoration_disabled" to hide the info icon