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How to hide KB number from KB Article.

Obito
Tera Expert

Hi All

How to hide KB number from KB Article. (If this even possible??)

1761.png

 

Thanks. 🙂

10 REPLIES 10

Dr Atul G- LNG
Tera Patron

Hi @Obito 

 

Any reason to hide this? This is one of the identifiers for users.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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Hi @Dr Atul G- LNG , There is a requirement to hide this. 

Hi @Obito 

 

I can understand it is a requirement, but not a valid one. Also to remove this, you need to clone the widget and then change, which will be a technical debt in future and issue for upgrades.

 

Here is code:

AGLearnNGrow_0-1718617550249.png

 

 

You need to find out by reading line by line. 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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Please never ever clone and edit a widget for simple requirements like these. Go for CSS override.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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