The CreatorCon Call for Content is officially open! Get started here.

How to hide KB number from KB Article.

Obito
Tera Expert

Hi All

How to hide KB number from KB Article. (If this even possible??)

1761.png

 

Thanks. 🙂

10 REPLIES 10

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Obito 

 

Any reason to hide this? This is one of the identifiers for users.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Hi @Dr Atul G- LNG , There is a requirement to hide this. 

Hi @Obito 

 

I can understand it is a requirement, but not a valid one. Also to remove this, you need to clone the widget and then change, which will be a technical debt in future and issue for upgrades.

 

Here is code:

AGLearnNGrow_0-1718617550249.png

 

 

You need to find out by reading line by line. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Please never ever clone and edit a widget for simple requirements like these. Go for CSS override.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn