How to hide KB number from KB Article.
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06-17-2024 01:36 AM - edited 06-17-2024 01:39 AM
Hi All
How to hide KB number from KB Article. (If this even possible??)
Thanks. 🙂
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06-17-2024 01:46 AM
Hi @Obito
Any reason to hide this? This is one of the identifiers for users.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-17-2024 02:38 AM
Hi @Dr Atul G- LNG , There is a requirement to hide this.
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06-17-2024 02:46 AM
Hi @Obito
I can understand it is a requirement, but not a valid one. Also to remove this, you need to clone the widget and then change, which will be a technical debt in future and issue for upgrades.
Here is code:
You need to find out by reading line by line.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-18-2024 11:47 PM
Please never ever clone and edit a widget for simple requirements like these. Go for CSS override.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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