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How to hide KB number from KB Article.

Obito
Tera Expert

Hi All

How to hide KB number from KB Article. (If this even possible??)

1761.png

 

Thanks. 🙂

10 REPLIES 10

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

I agree with the questions asked on the why, though is it possible? Sure! Do you need to clone and edit the widget as suggested in one of the replies: NEVER ever do that for a requirement like this, that's a horrible practice! Just CSS override, nothing more.

 

Here is a started for you, an article I wrote 4 years ago. If after reading this still help needed, just post a reply.

- 2020-05-18 - Article - Changing Service Portal widgets look and feel without cloning widgets

 

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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