How to Hide Menus of Service Portal?

[Saptashri]

Please check the attached Image, We want to hide the portal menu"i.e. Knowledged,Catalog,Requests" for a single user based on role or group.
Any feasible solution would be appreciated.
Thank you.

[dgarad]

Hi @Saptashri 

You should tag a condition to your menu item for the dashboard. Open the menu item and add this condition.

gs.hasRole('itil')

This will hide the menu items for users who don't have itil role or from end users. Let me know if this worked for you

[Saptashri]

Hey @dgarad,
We have tried similar solution but it didn't work.

[dgarad]

can you share what you tried

[Saptashri]

Here is the Screenshot of what I have tried.