How to Hide Only System Sent Emails in Activity Logs not other email logs

[Rajasekar4]

Hi 

We are trying to Hide only System sent Emails in Activity Logs not other email entries in Activity log.

Send/Received emails in filter is hiding all the entries but we want to hide only system send emails.other activities

[Brian McMinn2]

I might add another fiend, a "True / False" checkbox that is set to true or false on whether you want the e-mail to log. This could be one way development method. There are other system properties that include or exclude logs.

For outbound notifications, the email system log provides reasons that recipients were included or excluded.

Each log entry corresponds to a reason for inclusion or exclusion. For example, all users who were excluded because they are inactive appear in a single log entry.

A series of system properties can be used to fine-tune the information to be logged. Two master switchproperties, glide.notification.recipient.include_logging andglide.notification.recipient.exclude_logging, control all recipient inclusion and exclusion logging. Several other properties allow you to tailor the information reported in the logs to meet your needs. All of the properties are enabled by default.

[adi91221]

Hi,

I have the same question have you found the work around for this??

[Sanjay Bagri1]

Hi

might be you should unchecked sent/recieve email check box by the activity  tab

Please  follow this screen 

Please mark as correct and helpful.

Thanks 

Sanjay 

[adi91221]

Hi,

I only don't want to see the system sent emails. But want to see the email sent by agents or users and emails received from users here.

Thanks,

Adireddy Tetala