How to Hide Price Quantity and Total on Request Summary page of Service Portal

[Umasankar Guth1]

How to Hide Price Quantity and Total on Request Summary page of Service Portal without cloning widget.

please provide step by step process.

[Aditya Raute]

Examine the widget. Sometimes there are options for widget instances. Sometimes it is being fetched from a view. Perhaps, some changes on the catalog item itself may be needed.

It is difficult to say without checking the widget. 

[AmishRanjan2 · Accepted solution]

Hi Uma,

You can edit the instance options for sc order status widget on request summary page by holding control and right click while being on the request summary page and then click on instance options and simply uncheck display price, display quantity and display total price and hit save button and you are done.

If it helps mark helpful.

Best Regards,

Amish Ranjan

[Umasankar Guth1]

Hi Amish,

Excellent this worked.

Thanks a lot.

[AmishRanjan2]

Hi Uma,

Great, glad that it worked for you !

Best Regards,

Amish Ranjan