How to hide quick filter options on portal page
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02-07-2023 11:23 AM
Hoping this is a quick/easy one, but have been unable to find it.
Anyone know how to hide the quick filter options on a portal page? We have a Service Portal page for our clients and want to remove the ability for them right click and do the 'show matching' and 'filter out' options. I tried the configure, list control, omit filters but that doesn't seem to impact the lists on the portal. I tried hiding the breadcrumbs (with data.show_breadcrumbs = false;) and that had no impact either.
We had third party developer customize our portal years ago, including this widget, and we just realized those don't work (they do work on the original widget it was based off of). So while we are trying to figure that out, was hoping to hide the option.
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02-07-2023 02:15 PM
Is it a security reason? Why not use an ACL and not worry about the other stuff?
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02-08-2023 10:31 AM
The view/widget was originally designed by a third party developer to do a few things on the portal page including; show cases based on both the user associated client account and 'child' accounts, hide cases of certain type/category, and mask certain cases status' (ex. instead of showing 'pending development' it would show the portal user 'in progress').
Instead of attempting to rebuild it, was simply hoping to be able to hide the quick filter 'show matching' and 'filter out' right click options.
